Customer Reviews For The Resideo RCHW3610WF Wi-Fi Water Leak and Freeze Detector

Overall Rating

5
31 Reviews
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32 customers recommend this product
Janet
August 6, 2024
Great product

I work 5 minutes from home. Last month we had a major storm. When the detector emailed me at work I I got home into the basement and back upstairs to call my husband in 10 minutes. We were able to stop the flood and save our belongings. I love this product.

James S
February 20, 2022
Verified Purchase
Easy set up

Easy set up and easy to install.

Rafael M
February 7, 2022
Verified Purchase

I'm very happy with it.

William C
September 13, 2021
Verified Purchase
Works as expected

Works as advertised. Will mounting on wall and running under a new Jacuzzi bathtub to monitor for any future leaks.

E.W.
August 18, 2021
Verified Purchase
Common Sense

Taking care of multiple properties that have already had multiple water issues this is just common sense. Now we will know within minutes instead of days. We are betting on cost of damages to drop drastically. Wish I had known about these sooner.

Paul D
July 13, 2021
Verified Purchase
A Property Saver

We've had a Honeywell leak detector for a couple of years, and it has helped us prevent water damage by catching leaks in the mechanical room a couple of times. I just purchased this second unit after missing a leaking fitting in the laundry room. It is a good device to provide piece of mind against water damage.

Michelle
June 21, 2021
Every home needs one

We've had this device for years and it has saved us a couple of times when our pump got clogged. We HIGHLY recommend.

James E. Schwing
January 13, 2021
Verified Purchase
Great Product

The leak detector is easy to install and set up.

Joseph Lucas
November 26, 2020
Verified Purchase
Nice Product

It was as advertised - easy to install providing peace of mind while at home or away.

Rebecca Garay
June 17, 2020
Verified Purchase
Wi-Fi water leak and freeze Detector

Worry no more. This device has taken worry off my shoulder. We have had problems with water in our utility room several time over the years and didn't find it until we had damage to replace carpet. With this detector I get a message when water is sensed. The Freeze Detector will help this winter.

Kathleen Dunne
October 30, 2019
Verified Purchase

Works great

Jason Albers
February 4, 2019
Verified Purchase

Love it!!!!

Leesa B
January 10, 2019
Verified Purchase
Water Leak Detector

I am thrilled my HVAC repairman told me about this device after our furnace humidifier leaked in our basement. I don't go into my basement often, so this gives me peace of mind to prevent a disaster from happening. Luckily, I was home and caught the last water mess before it turned into a catastrophe! I can go away and know this will alert me day or night on my phone. The set-up was very easy for me and directions were simple to understand. I plan to order another one for our vacation home, as I'm very impressed with this technology.

Chester Paschke
January 4, 2019
Verified Purchase
Great sense of security!

Although we use several battery type water leak sensors in our home, having sensors with phone app notifications, in this case water and heat offers a great sense of security coupled with reducing a major water or freeze in our area loss. Love the devices.

Lillybeth
December 8, 2018
Saved my Ceiling

Installed this with my water heater that, for some cheap stupid reason, is installed in the attic. Last Friday, I got the dreaded water leak alert. After driving home like a maniac, I found a small leak in the pan. Yes, I needed to have the water heater replaced, but when I think of what could have happened water coming through the ceiling, I am very happy I invested in this product. THANK YOU!

Frank Davis
October 9, 2018
Verified Purchase
Simple and effective

The directions were great. Hooked the device up and it is working properly. Great Value and great integration with the Honeywell app. Should make the temp reading real time though.

Steve Scherer
September 18, 2018
Verified Purchase
Peace of Mind From Home Leaks and Freezing

I know have one of the at two different homes located 1000 miles apart. The Lyric allows me to monitor the temperature and humidity at each location with the added benefit of detecting a water leak. All of the data is easily observed on a smart phone. Installation is as easy as inserting two AA batteries and then connecting to your wifi. this was the hardest part as it took 3 tries with each device to connect to wifi. Operation and data collection has been flawless. I would highly recommend the Lyric...especially if you are away from home a lot.

Ravi Krishnawami
July 30, 2018
Verified Purchase

Very Good Product!

Scott Stilson
April 3, 2018
Verified Purchase

The sensor was very easy to install and connect to the my home network.

Andy Broughton
February 27, 2018
Verified Purchase
Home Owner

Had some problems getting it hooked up to Wi Fi so I called customer service. They answered right away and took care of the problem. Was very happy.

Is there a preferred install location for the Resideo Leak Detector?
Place the bottom of your detector flat on the floor or a surface. For wall mounting, use the included screw and hang the detector on the bottom cover's mounting keyhole. Popular locations for a Resideo Water Leak Alarm would include:

  • Water heaters
  • Sump pumps
  • Behind washing machines and dishwashers
  • Under sinks
  • Around toilets
  • Media systems
Is the entire length of the cable sensor able to detect water?
Yes, the entire 5 ft. cable sensor detects water. Additional cable sensors can be added for a maximum sensing distance of up to 500 ft. or 150 meters. The cable sensors need to be connected to each other, please make sure that each cable is installed correctly. You may test each cable sensor section by inserting each cable sensor section into the Water Leak Detector separately and by pouring water on the applicable cable sensor section to test. It can take up to one minute for the alarm to sound after water is detected.
How does the detector sense freeze conditions and send notifications?
The detector has a built-in temperature sensor that senses temperature every hour. If the temperature goes below the set thresholds, you should be notified through in-app, push and/or email notifications, depending on your settings.
What type of alerts and notifications can I receive? (Note that you will only receive alerts and notifications that you've set up and enabled.)
1.Water: When the Water Leak Detector or Cable Sensor detects water

  • 100dBA buzzer alarm will sound at device
  • Red LED flashes at device
  • Push notification is sent to your mobile device
  • Email notification is sent to the email address connected to your Honeywell Home App
  • Email notification is sent to other email recipients set up in your Honeywell Home App


2. Temp and Humidity: When your temperature and humidity is outside the default or custom settings in your Honeywell Home App

  • Push notification is sent to your mobile device
  • Email notification is sent to the email address connected to your Honeywell Home App
  • Email notification is sent to other email recipients setup in your Honeywell Home App


3. When the device goes offline:

  • Push notification is sent to your mobile device
  • Email notification is sent to the email address connected to your Honeywell Home App
  • Email notification is sent to other email recipients set up in your Honeywell Home App


4. Low Battery Level:

  • Push notification is sent to your mobile device
  • Email notification is sent to the email address connected to your Honeywell Home App that your battery is running low
  • Email notification is sent to other email recipients set up in your Honeywell Home App that your battery is running low
  • The detector starts beeping once every minute after reaching roughly 5% levels to remind you to replace batteries.


5. When any of the above Alerts (water leak, temperature, humidity, battery levels, offline) are resolved:

  • Push notification is sent to your mobile device that the issue is resolved
  • Email notification is sent to the email address connected to your Honeywell Home App that the issue is resolved
  • Email notification is sent to other email recipients set up in your Honeywell Home App that the issue is resolved

Leaks and frozen pipes can cause serious damage to your home. It has been estimated that the average water leak causes $7,000 in damage.1 Be notified of a water leak while it’s measured in drops. With the Resideo Water Leak and Freeze Detector, you can get an early warning even if you are not home. The Wi-Fi Water Leak and Freeze Detector includes a 5 ft. cable sensor which detects water along its entire length. Additional cables can be added, extending the sensor length up to 500 ft., allowing you to loop and lay the sensor through a basement or utility room. These easy to install leak detectors can be placed near trouble spots like the sump pump, water heater, washer and under sinks.

Works with your Wi-Fi

The Wi-Fi Water Leak and Freeze Detector is supported by the Honeywell Home app. The app provides a quick and convenient means of controlling Resideo devices from anywhere. Whether you're home or away, you'll have immediate access to your detector via the app. This can be invaluable in alerting you to water leaks or frozen pipes regardless of your setting. The Wi-Fi Water Leak and Freeze Detector also works with Alexa and Google Assistant.

Track Temperature Trends

This battery operated water sensor can notify you in more ways than one by sending notifications to your phone with LED status lights and a 100 dB alarm, so you can be confident the hardware will keep you in the know. With included batteries that last up to three years*, the Water Leak and Freeze Detector can keep track of its humidity and temperature in the monitored area, letting you track your trends via the app.

  1. American Insurance Association

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