Customer Reviews For The Honeywell Cool Moisture Tower Humidifier, HEV312
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2 customers recommend this product
Viola
December 13, 2016
Verified Purchase
Works very well!
Laurie Moore
May 23, 2016
Verified Purchase
Great humidifier
Using this humidifier in a large bedroom and very happy with its performance in a dry, desert location in AZ.
I hear the fan turning, but I don't see any mist. Is my humidifier operating properly?
Dry air is pulled through the system and a fan disperses invisible, moisture balanced air. There is no "mist" emitted. When operating normally you will feel only cool air coming from the unit. Monitor the water level in your Tank/Base. If you notice a decrease in the Water Tank over 24 hours then the unit is operating normally.
My unit has been running for several hours. I hear the fan spinning, but I do not notice the water level in the tank decreasing.
First, check the filter to ensure it is wet. If the pad appears dry, remove it from the filter holding basket and gently rinse under cool water. Reposition wet filter in the filter holding basket. You may also want to note the current moisture level in your home. If the humidity level is over 60% the unit will not put out much moisture as your air is already saturated.
My unit has been running for several hours. I hear the fan spinning, but I do not notice the water level in the tank decreasing.
First, check the filter to ensure it is wet. If the pad appears dry, remove it from the filter holding basket and gently rinse under cool water. Reposition wet filter in the filter holding basket. You may also want to note the current moisture level in your home. If the humidity level is over 60% the unit will not put out much moisture as your air is already saturated.
My filter has turned light brown and rust colored. Do I need a new filter?
Probably not. Since your filter has been made with Protec antimicrobial, the change in color
indicates only a mineral deposit. Soak filter in a sink full of cool water to help break up deposits.
The discoloration may remain but will not affect the humidifier's performance.
My humidifier doesn't appear to be as clean as when I first purchased and/or I'm smelling an unpleasant odor. What should I do?
If you have been using your humidifier regularly for over 30 days, follow the cleaning instructions.
The Honeywell Cool Moisture Tower Humidifier is an excellent addition for those searching to establish a premier breathing experience in larger areas of space. Representing the premier in accessibility and portability, this humidifier by Honeywell includes easy to set electronic controls and a space saving tower design that allows for any number of installation options. This model includes 3 moisture output settings and discharges invisible cool moisture into the air. Convenience is further reinforced with the inclusion of a large recessed tank handle and wide tank opening that allows for easy filling and cleaning. An ideal fit for larger sized rooms, the Honeywell Cool Moisture Tower Humidifier is capable of running up to 24 uninterrupted hours per filling.
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